We do not currently offer pick up.


Shipping will be via Australia Post or Sendle.

The above delivery services include tracking.

We only ship to post office boxes via the Australia Post shipping option.


Shipping to international destinations will be via Australia Post’s Registered Parcel service.

The above delivery service includes tracking but does not include insurance. Please contact us if you wish to obtain insurance and, in which case, we will provide you with a quote for that insurance.

We do not ship to post office boxes.

International customers may be required to pay sales tax, duty and/or customs charges.

All taxes and customs charges will be your responsibility and are not included in the cost of the order or shipping charge. Taxes and customs charges vary depending on the Country and State of your shipping address. We recommend contacting your local customs office if you are unsure of the applicable taxes and customs fees that may be relevant to you. Twine Tree is not responsible for any additional taxes and customs charges that are requested or charged during the shipment of your order.